Shipping
Orders will ship in 3-5 business days. Pricing and ship times adjusted due to higher volume and safety measures at this time.
Quality
Assurance
Each order is shipped using corrugated packaging, inserts and temperature controlling technologies.
Straight from the Greenhouse
Because we ship straight from our greenhouse in Oberlin, Ohio, you receive only the freshest plants.
Return Policy
We handle returns and replacements on a case-by-case basis within 30 days of purchase with your happiness in mind. If your plant or pot arrived damaged and your order was placed less than 30 days ago - no worries, just have your order number and a photo of your damaged plant ready. Then fill out the form on our Contact Page so we can ship a replacement to you as soon as possible.
Repotting Kit for Premium Orchids
Why You Should Repot
Phalaenopsis Orchids benefit from periodic repotting to provide new nutrients from fresh media and to allow your orchid to grow larger. Repotting helps encourage your orchid to rebloom.
When to Repot
Repotting should happen after an orchid’s blooms have dropped as it enters dormancy.
In general, Just Add Ice Orchids should be repotted every one to two years. You may repot sooner if your orchid shows signs of distress such as overwatering, pests, or diseases.
How to Repot
The enclosed instructions guide you through the process of trimming your orchid, removing it from its current pot, trimming the roots, and repotting it into the new pot.
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