We deliver Tuesday through Saturday. Shipping costs vary based on type of service; our standard service is 2nd day. Saturday delivery or next day delivery is available to all customers if you purchase before noon EST.
We ship to the 48 continental united states. At this time, we do not ship to Hawaii, Alaska or internationally.
Because we ship straight from our greenhouses, you are guaranteed the freshest orchids. At our greenhouse, we carefully package each order to protect it as it makes its way to you. We ship using a special method of corrugated packaging, inserts and temperature controlling technologies.
No. However, to maintain the health of your orchid, it's recommended the shipment be picked up as soon as possible after arrival. For business or bulk orders, a signature is required.
You can request a date you'd like to have your order delivered on, and we will do our best to meet that request. However, we do guarantee delivery on specific dates. You can pay more for Saturday delivery or next day delivery if you purchase before noon EST.
Oh no! We're sorry this happened. Please contact us so we can make things right.
Sure! Just contact us and let us know what you'd like to change.
We're sorry, at this time we do not allow for customized ordering, but look for us to add this in the future.
Just Add Ice® accepts PayPal and credit cards.